Under stress, fancy acronyms collapse. Teach short commands like pull, push, stop, evacuate north stair, assemble at lot B, call 911 now. Encourage repeat-back confirmations. Replace color codes with clear words. Place scripts near phones. Test comprehension with multilingual colleagues and contractors to uncover gaps compassionately.
Borrow the clarity of incident command without drowning in bureaucracy. Define an on-scene lead, operations, safety, and communications roles sized to your headcount. Practice handoffs as managers arrive. Use vests or badges. Post a quick chart near muster points to guide decisions when leaders rotate.
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